YOUR WEEKLY DOSE OF ALLUVIANCE!
The transactional seller is becoming extinct (thankfully). The depth and speed at which you can connect with your prospects and customers will be your differentiator. How do you do it?
Step 1: get raving fans (for both you as a sales professional + your products & services)
Step 2: leverage those raving fans to add credibility as you get more raving fans
If you don't have at least one convincing and credible reference, your top priority should be to identify and develop this type of relationship. When done right, these raving fans will go to bat for you, help you close new business, and even open up non-obvious pathways to new revenue.
Here's 3 examples of how:
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Ensure the handoff to onboarding and CS happens flawlessly.
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If a customer files a support ticket, ensure you as the rep are escalating and ensuring they get the necessary help.
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If they have a question or piece of feedback about the product, make sure you're on the phone with them ready to implement.
1. The Rising Leader Podcast:
Throwback Episode: The Evolution Of Self: From Conformity To Authenticity with Rob Renahan
As we begin planning our next Alluviance Immersion