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Terms of Service

1. Acceptance of Terms

Last updated: June 6, 2025

By accessing or using any website, webinar, coaching program, in‑person event, or digital product offered by Alluviance, LLC (“Alluviance,” “we,” “us,” “our”), you (“you,” “User,” or “Customer”) agree to be bound by these Terms of Service (“Terms”). If you do not accept all provisions herein, do not access or use our services.

2. Services We Provide

  1. Webinars & Masterclasses – Live and pre‑recorded training sessions (e.g., Inner Game of Sales).

  2. Coaching Programs – Group or 1‑to‑1 sessions delivered online or in person.

  3. Digital Products – Video replays, workbooks, templates, and other downloadable content.

  4. Live Events – Workshops, retreats, or seminars hosted by Alluviance

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We reserve the right to modify, suspend, or discontinue any service component at any time.

3. Eligibility & User Obligations

  • You must be at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to contract.

  • You agree to provide accurate, current information and keep it updated.

  • You will not:

     

    • Violate any laws or regulations while using our services;

    • Share, resell, or exploit course materials without written permission;

    • Upload malicious code or interfere with the Site’s security.

4. Account Registration & Security

Some features require a user account. You are responsible for:

 

  • Maintaining confidentiality of login credentials;

  • All activities that occur under your account;

  • Notifying us immediately of unauthorized use. We are not liable for losses due to stolen credentials.

5. Intellectual‑Property Rights

All content, logos, trademarks, videos, and materials provided by Alluviance (“Content”) are owned by Alluviance or its licensors and protected by U.S. and international IP laws. We grant you a limited, revocable, non‑transferable license to access and use the Content for your internal, non‑commercial purposes. You may not modify, distribute, reproduce, or create derivative works without our written consent.

6. Payment, Pricing & Refund Policy

  • Currency & Processing: Prices are listed in U.S. dollars and processed via Stripe or other authorized payment processors.

  • Billing: You authorize us to charge your payment method for fees selected at checkout, including applicable taxes.

  • 14‑Day Refund: For paid digital courses and coaching programs, you may request a full refund within 14 days of purchase by emailing [billing@alluviance.co]. No refunds for live event tickets or coaching services already rendered.

  • Chargebacks: Filing a chargeback without first contacting support may result in account suspension.

7. Educational & Earnings Disclaimer

Alluviance provides educational information only. We make no guarantees of specific sales results, income increases, or business performance. Your outcomes depend on numerous factors beyond our control.

8. Third‑Party Services

Our services may integrate with, or contain links to, third‑party platforms (e.g., Zoom, HubSpot, AWS, Stripe). We are not responsible for third‑party terms, privacy practices, or content. Your use of third‑party services is at your own risk and governed by their respective agreements.

9. Warranty Disclaimer

OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES—EXPRESS, IMPLIED, OR STATUTORY—INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT.

10. Limitation of Liability

To the fullest extent permitted by law, Alluviance’s total liability for any claim arising out of these Terms or your use of the services will not exceed the amount you paid to Alluviance in the 12 months preceding the event giving rise to liability—or USD $500, whichever is greater. We are not liable for indirect, incidental, special, consequential, or exemplary damages (including lost profits, goodwill, or data).

11. Indemnification

You agree to indemnify, defend, and hold harmless Alluviance, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including attorneys’ fees) arising out of your:

 

  • Breach of these Terms;

  • Misuse of the services;

  • Violation of any law or third‑party right.

12. Arbitration & Governing Law

  1. Binding Arbitration: Any dispute arising under these Terms will be resolved by confidential, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

  2. Venue: The seat of arbitration will be Wilmington, Delaware, USA, unless the parties agree otherwise.

  3. Class Action Waiver: Disputes will be arbitrated only on an individual basis; class or representative actions are not permitted.

  4. Governing Law: These Terms are governed by the laws of the State of Delaware, excluding conflict‑of‑law principles.

13. Modifications to Terms

We may revise these Terms at any time. Material changes will be posted on the Site or emailed to registered users. Continued use after changes takes effect constitutes acceptance.

14. Severability & Entire Agreement

If any provision is found unenforceable, it will be limited or eliminated to the minimum extent necessary; the remainder will remain in full force. These Terms constitute the entire agreement between you and Alluviance regarding the services and supersede any prior agreements.

15. Contact Information

Alluviance, LLC

7324 Covered Bridge Drive

Austin, TX 78736, USA

Email: alex@alluviance.co

Phone: (858) 705-0460

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