Weekly Alluviance #11: Who's got your back?
YOUR WEEKLY DOSE OF ALLUVIANCE!
The transactional seller is becoming extinct (thankfully). The depth and speed at which you can connect with your prospects and customers will be your differentiator. How do you do it?
Step 1: get raving fans (for both you as a sales professional + your products & services)
Step 2: leverage those raving fans to add credibility as you get more raving fans
If you don't have at least one convincing and credible reference, your top priority should be to identify and develop this type of relationship. When done right, these raving fans will go to bat for you, help you close new business, and even open up non-obvious pathways to new revenue.
Here's 3 examples of how:
Ensure the handoff to onboarding and CS happens flawlessly.
If a customer files a support ticket, ensure you as the rep are escalating and ensuring they get the necessary help.
If they have a question or piece of feedback about the product, make sure you're on the phone with them ready to implement.
1. The Rising Leader Podcast:
Throwback Episode: The Evolution Of Self: From Conformity To Authenticity with Rob Renahan
As we begin planning our next Alluviance Immersion with Rob Renahan coming this summer, we want to throw it back to our very first podcast episode where Rob lets the f' bombs fly. We get into zen meditation and what it really means to be present while meditating for 16 hours a day. We also dig into navigating the chaos of modern life which seems even more appropriate these days. Rob drops so much wisdom in this compact episode that it's worth going back for a second or third listen.
Find it on Spotify and Apple Podcast.
2. Featured LinkedIn Post:
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2 months ago I went an 8-day retreat to Costa Rica and learned from renowned teachers and Shaman's on the power of self-connection.​Here's my biggest takeaway that's impacting me everyday...
3. Quote to fuel your Alluviance:
"The need for connection and community is primal, as fundamental as the need for air, water, and food." – Dean Ornish
Building your network of key references and advocates isn't just a practical business decision, it's a key differentiator for an Alluviant Leader. It will help you grow faster professionally and personally and open doors and pathways previously unavailable to you.
With Alluviance,
Alex Kremer
If you're interesting in getting more Alluviance in your life, we would love to host you at a future immersion. Let's chat.
If someone forwarded this to you and you're picking up what we're putting down, you can subscribe here.
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